4.3 Employee Conduct
Employee Conduct and Reportable Events
FINRA rules establish standards of conduct for registered representatives and require disclosure of certain activities and events. Understanding these requirements is essential for compliance.
Outside Business Activities (OBAs)
FINRA Rule 3270 governs outside business activities of registered persons.
What is an OBA?
An outside business activity is any business activity outside the scope of employment with the member firm.
Examples of OBAs
Employment: Part-time job, consulting work
Business Ownership: Rental properties, small business
Board Service: Serving on corporate boards
Professional Services: Tax preparation, legal services
Other Compensation: Speaking fees, teaching
OBA Requirements
Prior Written Notice: Must notify firm before engaging
Firm Approval: Firm may approve, deny, or restrict
Form U4 Disclosure: May need to be disclosed
Ongoing Reporting: Update firm if activity changes
Why Firms Care About OBAs
Firms review OBAs to assess:
- Potential conflicts of interest
- Reputational risk
- Time commitment concerns
- Regulatory compliance issues
Firm Response Options
Approve: Activity is permitted
Approve with Conditions: Permitted with restrictions
Deny: Activity is prohibited
Important: Engaging in an OBA without proper notice and approval is a FINRA violation.
Private Securities Transactions (PSTs)
FINRA Rule 3280 governs private securities transactions, also known as "selling away."
What is a PST?
A private securities transaction is any securities transaction outside the regular course of business of the member firm.
PST vs. OBA
Involves: OBA - Any business activity; PST - Securities transactions
Rule: OBA - 3270; PST - 3280
Firm Role: OBA - Notification; PST - Approval + supervision
PST Requirements
All PSTs: Prior written notice to firm
Compensation Received: Firm must approve and supervise
No Compensation: Firm may impose conditions
Selling Away
Selling away occurs when a registered representative:
- Sells securities not offered by their firm
- Does so without firm knowledge/approval
- May receive compensation outside the firm
Warning: Selling away is a serious violation that can result in suspension, fines, or industry bar.
PST with Compensation
If the representative receives or may receive compensation:
Approval: Must approve the transaction
Supervision: Must supervise as if firm business
Recordkeeping: Must record on firm books
Gifts and Gratuities
FINRA Rule 3220 limits business-related gifts by a member or associated person to employees of another person, such as employees of an institutional customer, vendor, or counterparty. The rule does not apply to gifts to a member's own associated persons or to individual retail customers.
Gift Limit
Annual Maximum (effective March 30, 2026): $300 per person
Per Recipient: Gifts attributable to the member are aggregated
Scope: Related to the business of the recipient's employer
What Counts as a Gift?
Included: Physical gifts; Gift cards; Tickets to events (if the giver does not attend); Cash or cash equivalents
Excluded: Promotional items of nominal value; De minimis or promotional items; Personal gifts unrelated to business; Reasonable bereavement gifts
Business Entertainment
The cost of an event where the host accompanies the recipient is not treated as a gift if it is legitimate business entertainment. It must be:
- Reasonable in nature
- Not so frequent as to raise questions
- Not conditioned on achieving business goals
An incidental gift provided at the event remains subject to Rule 3220 unless a recognized exception applies.
Borrowing and Lending
FINRA Rule 3240 restricts borrowing and lending between registered representatives and customers.
General Rule
Borrowing money from or lending money to customers is prohibited unless specific conditions are met.
Permitted Arrangements
Immediate Family: Yes, with firm approval
Personal Relationship: May be permitted with controls
Financial Institution: Yes, if customer is in lending business
Both Registered: May be permitted with controls
Requirements for Permitted Arrangements
- Firm has written policies
- Prior approval from firm
- Documentation maintained
- No exploitation of customer
Reportable Events
Registered representatives must report certain events that require Form U4 updates.
Events Requiring Disclosure
Criminal: Felony charges/convictions, financial misdemeanors
Regulatory: SEC/FINRA actions, other regulator actions
Civil Judicial: Investment-related lawsuits, injunctions
Customer Complaints: Written complaints, arbitrations
Financial: Bankruptcies, judgments, liens
Terminations: Certain types of job terminations
Reporting Timeline
Most disclosable events: Within 30 days
Certain customer complaints: Within 30 days
Changes to existing disclosures: Promptly
Consequences of Non-Disclosure
Late filing: Fine, censure
False information: Suspension or bar
Willful omission: Criminal charges possible
Political Contributions
FINRA Rule 2030 restricts political contributions (based on SEC Rule 206(4)-5).
Pay-to-Play Rules
Representatives cannot contribute to elected officials who:
- Can influence the award of municipal securities business
- May direct investment advisory contracts
Contribution Limits
De minimis: $350 per election (if can vote)
Non-voter: $150 per election
Consequences
Excessive contributions can result in:
- Firm losing ability to do business with government entity
- Two-year "time out" period
- Regulatory sanctions
Key Takeaways
- OBAs require prior written notice to firm (Rule 3270)
- PSTs require notice and, if compensated, firm supervision (Rule 3280)
- Selling away is a serious violation
- Rule 3220 gift limit: $300 per recipient per year for covered business-related gifts; individual retail customers are outside the rule
- Borrowing/lending with customers is restricted
- Reportable events must be disclosed within 30 days
- Political contributions can trigger pay-to-play restrictions